No Hassle


We get it.  Shopping online has its benefits, but it can be harder to make sure you have the correct size and style.  We take the apprehension out of the process by simplifying the experience -- PLUS, free standard shipping on all orders over $60 (in the continental U.S.).  Please also visit our Google review page to hear what some of our customers have been saying about us!  

For any questions about sizing or styles, please reach out to our customer advocacy team at support @charlestonbelt.com or call us at +1 (843) 813-8854.

For hassle-free returns, please follow this process if your purchased through our charlestonbelt.com store:
  1. Contact support@charlestonbelt.com to initiate the process.   If it's a size issue, we can help you figure out what the correct size should be.  We can also suggest different color/styles if applicable.  Our customer advocate manager is standing by to help.  If you'd rather call, the telephone number for support is +1 (843) 813-8854.  
  2. Drop your package in the mail. You cover the return shipping to us.
  3. When we receive the package we'll credit your order back or ship a replacement product, whichever is applicable.  We'll cover the shipping for a replacement product.
Done!  

If you purchased through Amazon.com or another channel, you may return directly to them or through us.  No hassles, no complicated process -- our goal is to get you a product you love!  Contact us at support@charlestonbelt.com or by phone.